I. PREAMBLE
These General Terms and Conditions (hereinafter: GTC) govern all contractual relations between Blanc SA (hereinafter: Blanc) and its customers (hereinafter: the Customer), unless otherwise agreed in writing and duly signed by both parties.
In the event of any conflict between these General Terms and Conditions and any special terms and conditions agreed in writing, the latter shall prevail. These General Terms and Conditions shall apply throughout the duration of the business relationship and shall take precedence over any general terms and conditions of the Customer.
II. CONCLUSION OF A CONTRACT
Blanc’s offers are made without obligation. The contract is deemed to have been concluded only upon:
▸ written confirmation from Blanc, or
▸ conclusive acts, in particular the commencement of the provision of services, even in the absence of a formal signature.
In the event of any discrepancy between the quotation and the Customer’s order, Blanc will inform the Customer of this before commencing work.
III. PRICES AND TERMS OF PAYMENT
3.1 The prices stated in the quotation or written confirmation are firm, unless otherwise stated. Any additional services or unforeseen costs will be invoiced separately, subject to the Client’s agreement.
3.2 If delays beyond Blanc’s control result in the completion time being extended and give rise to additional costs, these costs may be charged to the Client following prior notification.
3.3 Prices are adjusted annually in line with changes to the applicable Collective Labour Agreement (CLA) and material costs. Blanc shall notify the Client in writing at least 30 days prior to any price adjustment.
3.4 Blanc may request a deposit at any time and suspend its services until the deposit has been paid in full.
3.5 Unless otherwise agreed, invoices are payable within 20 days of receipt. Invoices are issued monthly for recurring contracts.
3.6 The Customer shall be deemed to be in default automatically upon expiry of the payment deadline, without the need for formal notice. In the event of late payment, Blanc reserves the right to suspend its services.
3.7 The Customer authorises Blanc to access their debt collection register extract in the event of any doubts regarding their creditworthiness. Such access is restricted to situations requiring verification prior to the granting or continuation of a contract.
3.8 In the event of serious doubts as to the Customer’s creditworthiness, Blanc may require security or terminate the contract and claim damages.
3.9 All prices are net, in Swiss francs (CHF), including VAT where applicable.
IV. CARRYING OUT THE WORK
4.1 Blanc shall carry out the work within the agreed timeframes. These timeframes are indicative and do not constitute essential terms within the meaning of Article 108(3) of the Swiss Code of Obligations, unless expressly agreed in writing.
4.2 Services are not provided on official Swiss public holidays. Any work carried out on a public holiday that has been expressly agreed upon will be invoiced on a time-and-materials basis — in addition to the contract, with no discount applied to the invoice.
4.3 Both parties undertake to cooperate to ensure that deadlines are met. If the Client prevents performance on the agreed date, payment remains due in accordance with the terms of the contract.
4.4 Any defect shall not entitle the Customer to withhold payment. Blanc undertakes to remedy any defect within a reasonable period of time.
4.5 Blanc complies with the collective agreement applicable to its sector.
V. THE CUSTOMER’S OBLIGATIONS
5.1 The Customer shall provide, free of charge, water, electricity and a secure storage area that complies with best practice (restricted access, dry location, protected from the elements).
In the event of failure to comply with this obligation, Blanc SA reserves the right to charge additional fees arising from unsuitable storage conditions or to refuse to store the equipment on site until compliance is achieved.
5.2 The Client shall provide the keys and access required for the performance of the services. The Client shall inform Blanc of any changes to access arrangements as soon as possible.
5.3 Unless otherwise specified, waste must be placed in the containers provided by the Client.
5.4 The Customer must provide, at the start of the year (academic or calendar year, as specified in the contract), a list of all scheduled closure dates. If this information is not provided within the required timeframe, no amendments or deductions may be applied to the invoice.
5.5 Materials and machinery delivered to the Customer remain the Customer’s responsibility from the moment of delivery.
VI. WARRANTY AND LIABILITY
6.1 Blanc shall only be liable in cases of gross negligence or wilful misconduct, in accordance with Swiss law.
6.2 The Client must inspect the work immediately upon completion and report any defects in writing no later than the day following the work. Once this period has elapsed, the work shall be deemed to have been accepted.
6.3 In the event of a defect not attributable to the Customer, Blanc shall be granted a reasonable period of time to remedy it. Failing this, Article 368 of the Swiss Code of Obligations shall apply.
6.4 Damage caused by Blanc is covered by its professional liability insurance up to a limit of CHF 10,000,000. Any claim must be reported within 3 working days.
6.5 Blanc accepts no liability for damage to surfaces not protected by the Customer prior to the service (windows, delicate floors, etc.).
6.6 Blanc shall not be liable for indirect, immaterial or consequential damages, nor for the acts of its subcontractors within the meaning of Article 101 of the Swiss Code of Obligations.
VII. QUALITY AND SUBCONTRACTING
7.1 Blanc ensures that its services are provided promptly and carries out regular quality checks.
7.2 Blanc may engage qualified subcontractors, subject to equivalent contractual terms. The Client is informed of this and expressly accepts it by signing the contract.
7.3 The Client undertakes not to recruit or enter into direct contracts with Blanc’s employees or subcontractors during the term of the contract and for a period of 12 months following its expiry.
VIII. CONFIDENTIALITY
Blanc and its partners undertake to maintain strict confidentiality regarding all information to which they may have access in the course of providing their services. This undertaking remains in force after the contract has ended.
IX. TERM AND TERMINATION
The contract is automatically renewed on each annual renewal date and may be terminated by either party by giving written notice, subject to three (3) months’ notice prior to the renewal date. Private customers should refer to the relevant appendix for specific termination terms.
X. GOVERNING LAW AND JURISDICTION
10.1 The contractual relationship is governed exclusively by Swiss law. The Vienna Convention on the International Sale of Goods (CISG) is expressly excluded.
10.2 The exclusive place of jurisdiction shall be the registered office of Blanc SA at CH-1052 Le Mont-sur-Lausanne, unless otherwise required by mandatory law or unless Blanc has a legitimate interest in bringing proceedings before another competent court.
Version : 16.04.2026
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